FREQUENTLY ASKED QUESTIONS
How long do prints take?
Prints take about one to two weeks because they are made to order. I print them, let them dry, sign and emboss them, then package them safely.
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When will my order ship?
Prints ship once they’re ready, usually within one to two weeks.
Originals ship within five to seven business days.
Custom pieces have their own timeline and I keep you updated as I go.
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Do you ship worldwide?
Yes. Delivery times depend on your country. Customs fees and international delays are out of my control, but I send tracking as soon as your order ships.
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Can I return my order?
All sales are final since everything is handmade or made to order. If something arrives damaged, send me photos within 48 hours and I’ll replace the print or help you figure out the next step
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What if my package is lost?
Email me and I’ll help you contact the carrier and walk through the next steps.
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Do you take payment plans?
Yes. You can use Klarna, Afterpay, Shop Pay Installments, PayPal, or any major card at checkout.
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Do you take custom orders?
Yes. I take a limited number of customs depending on my schedule. Email me at studio@karissakaneshiro.com with your idea.
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How will my art be packaged?
I package everything myself with thick protective materials. Prints ship flat or rolled depending on the size. Originals are fully cushioned and protected.
Can I track my order?
Yes. You’ll get a tracking email as soon as your order ships.
Where are you located?
Los Angeles. Everything is made and packed in my studio.
Do you offer wholesale?
Yes. Email me at studio@karissakaneshiro.com and I’ll send over details and pricing.


